Internal Vacancies

Timetable Officer

• Play a critical role in the student learning experience
• Accuracy‑driven role with strong service focus
• Opportunities to improve processes and ways of working

The role

• Full Time, Fixed Term (12 months)
• Level 5 - $81,999 to $89,521 pa (plus 17% superannuation)
• Albury-Wodonga, Bathurst or Wagga Wagga

Working within the Timetable and Completion team, you will manage a high volume of enquiries, balance competing priorities across the academic calendar, and maintain a strong focus on accuracy, data integrity and service delivery. This role is more than an administrative function; it requires technical expertise in enterprise timetabling systems, strong stakeholder engagement, and a commitment to delivering reliable and responsive timetabling services that enhance the student experience.

You will play a key role in supporting high quality teaching and learning delivery across the University by providing accurate, student focused timetabling advice, support and administration to students, academic staff and professional stakeholders. You will ensure teaching activities and learning spaces are efficiently scheduled, supporting effective use of resources and a positive student experience.

About you 

• Experience in a high volume administrative or operational role within a complex service environment, with the ability to manage competing priorities across cyclical work periods and associated deadlines
• Strong customer service and communication skills, with the ability to provide clear, accurate advice
• A demonstrated client focused approach, including the ability to understand requirements, analyse issues and resolve enquiries professionally and efficiently
• Confidence in using digital systems and tools to manage information, maintain data accuracy, and support informed decision making.
• The ability to provide accurate, policy aligned advice and apply sound judgement within organisational frameworks
• A commitment to continuous improvement and improving service delivery

About us  

The Division of Student Experience provides strategic leadership and delivery of innovative non-academic services across the student lifecycle, easing administrative burden and creating engaging and motivating touchpoints for students and stakeholders. The Division works across the University to bring together student experience functions for a seamless and engaging student journey from initial enquiry to becoming a proud alum. Student Experience is the first point of contact for students, advocating for the student voice and ensuring our students are at the centre of our thinking and processes. 

The Division works closely with the Chief Operating Officer, Deputy Vice Chancellor (Academic) and leaders of divisions, faculties and schools to map, understand and improve the end-to-end student lifecycle and is critical to ensuring that Charles Sturt delivers on its commitment to be Australia’s leading regional university. 

To apply  

Click the Apply button and complete your application online, submit a “statement of suitability” demonstrating your skills, knowledge and/or experience relevant to the position (referencing the selection criteria in the position description) and upload your CV.

If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.

This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.

Further information  

Additional information is available in the position description or by contacting:

Juliana Edlin | Team Leader, Timetable| jedlin@csu.edu.au

Closing Date: 11pm, 5 May 2026 

Advertised: 21 Apr 2026 09:00 AM - AUS Eastern Standard Time
Applications close: 05 May 2026 11:00 PM - AUS Eastern Standard Time