Charles Sturt University

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Employee Services Officer

Reference no: 498280
Work type: Fixed Term - Full Time
Location: Bathurst, Wagga Wagga
Categories: Administration, Customer Service

  • Newly created opportunity to join our customer-focused team
  • Front-line contact for HR related enquiries
  • Varied work with wide-ranging responsibilities

The role

  • Full Time, Fixed Term (up to 12 months)
  • Level 5 - $81,999 to $89,521 p.a. (plus 17% superannuation)
  • Bathurst or Wagga Wagga

Are you passionate about delivering a high-quality employee experience? Join our dynamic team as an Employee Services Officer, where you will play a crucial role in managing enquiries, resolving issues, and supporting the employee lifecycle. This includes handling employment records, salary and leave administration, and ensuring compliance with the Enterprise Agreement and relevant legislation. You will also contribute to continuous improvement initiatives, enhancing service delivery and supporting business process improvements.

We are looking for an individual to join our established team of HR professionals to deliver high-quality customer service to our staff. Ideally, we need someone with previous experience working in a high administrative processing environment. Candidates with backgrounds as HR Generalists, HR Administrators, HR Coordinators, or recent graduates would be particularly well-suited for this role.

If you have a passion for providing exceptional support, a keen eye for detail, and a proactive approach to problem-solving, we would love to hear from you. 

About you

  • Proven experience in Human Resources or a related field
  • Excellent customer service and communication skills
  • Proficiency in using HR systems and/ or other relevant software
  • Ability to handle and work in a confidential work environment
  • Strong problem-solving and organisational skills

About us

Learn more about the Division of People and Culture here.

To apply

Click the Apply button and complete your application online, submit a “statement of suitability” demonstrating your skills, knowledge and/or experience relevant to the position (referencing the selection criteria in the position description) and upload your CV. If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.

This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.

Further information

Additional information is available in the position description or by contacting:

Josh Worthy | Acting, Director People Operations | jworthy@csu.edu.au  

Closing Date: 11pm, 20 July 2025

Advertised: - AUS Eastern Standard Time
Applications close: - AUS Eastern Standard Time