Internal Vacancies

Library Officers, Client Services - Internal Vacancy

• Part time opportunities available
• Provide essential frontline services
• Contribute to and support a culture of high quality customer service

The Role

• Fixed Term (until October 2021), Part Time – 17.5 hours per week
• Level 4 - $31,401 to $34,109 pa (plus 17% superannuation)
• 1 x Albury-Wodonga and 1 x Orange

Play a key role in supporting a range of frontline, quality, customer focussed services.  This includes using phone and online chat to provide information services, circulation and document delivery.

This position would ideally suit an individual who adapts well to changing priorities and work environments, and who is looking for an entry level role in an academic library.

To be successful you will have:

• An associate diploma in Library and Information Services or equivalent
• Proven experience and commitment to delivering excellent customer service
• Excellent communication skills and commitment to working in a team environment
• Sound computer and technical skills

About Us

Charles Sturt University is a young and growing university committed to developing far-sighted people who help their communities grow and flourish. We make a significant contribution to the prosperity and vibrancy of our rural and regional communities, with a reach and impact across Australia and internationally. We work together with industry, communities and students to create new thinking, inspire each other and make a positive and progressive contribution to the world.

The Provost and Deputy Vice-Chancellor (Academic) is responsible for the operation of the Faculties and the learning support services at the University including the Division of Learning and Teaching and the Division of Library Services. This includes responsibility for the University’s course profile and, with Academic Senate, course and learning and teaching quality. The Provost and Deputy Vice-Chancellor (Academic) is also a member of the Vice-Chancellors Leadership Team.  

The Office of the Provost and Deputy Vice-Chancellor (Academic) provides high level executive and administrative support to the Provost and Deputy Vice-Chancellor (Academic) and the portfolio.

The Division of Library Services supports the University’s ethos of ‘yindyamarra winhanga-nha’ - ‘the wisdom of respectfully knowing how to live well in a world worth living in’. We provide high quality information services and resources to support students, staff, and all members of the University campuses and its communities. We aspire to excellence in the provision of innovative library services delivered online and on-campus.

Charles Sturt University offers a great work-life balance, professional development opportunities and generous financial benefits.

Charles Sturt University is an equal opportunity employer committed to diversity and inclusion. This is demonstrated through our Workplace Gender Equality Agency Employer of Choice Citation and our Athena SWAN Bronze Institutional Award. Charles Sturt is also a participating member in the Australian Workplace Equality Index. Applications are encouraged from Indigenous Australians; people with a disability; women (particularly for senior and non-traditional roles); people who identify as LGBTIQ+; and those from culturally and linguistically diverse backgrounds.

This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.

Application Requirements

Applicants are expected to apply online and address the selection criteria in the position description. If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.

Further Information

Additional information is available in the Position Description or by contacting:

David Anderson | Team Leader, Frontline Services (North) and Copyright Officer | danderson@csu.edu.au | Ph: (02) 6365 7595

Closing Date: 11pm, 25 February 2021

Advertised: 18 Feb 2021 09:00 AM - AUS Eastern Daylight Time
Applications close: 25 Feb 2021 11:00 PM - AUS Eastern Daylight Time